Every successful business is built upon relationships. The relationships the owner and management of the company has with its staff, the relationships with suppliers and customers. Building long-lasting relationships takes time and effort, and it is important around this time of year, when everyone is starting afresh in 2018, to take a step back and send thanks to those that matter within your business and beyond.
Your virtual assistant can be vital to a process that takes away the stresses and pressures of managing the building and strengthening of relationships when you need to perform those acts the most.
Send Thanks to Clients
Your clients are the reason your business is running, so it can pay off in the long-term to send them thanks over the Christmas and New Year periods. We find that a lovely card (for small businesses where it is cost-effective) or a personalised email can go a long way to making your clients feel special. Your virtual assistant can help to perform this role, managing the process from start to finish to ensure that no clients are left out, and they can even help you buy and send gifts for certain clients where you want to go the extra mile.
One way to thank your clients is to offer them a discount or sale during the first month of the New Year. This can be difficult to organise if you are a busy company owner, with many different items of interest. Your virtual PA can help to put together the list of clients to send promotions to, as well as helping you keep track of different sales, discounts and promotions if you wish to send personalised promotions to different sectors of your client base.
Plan that Christmas Party for January
December can be manic for your employees, as well as difficult to arrange a Christmas party for. Why not plan a party for January instead? This can be a nice incentive and bonus for your staff, as no one enjoys coming back to work after the Christmas and New Year period. Your virtual assistant can handle the booking of venues, take care of catering requirements and manage the guest list.
Stay Ahead of the Year
January is the perfect time to take stock, look at all the data you have available for the company you run and start making new plans and goals for the year ahead. Your virtual assistant is the perfect person to help you keep on top of all correspondence during this crucial period, to chase any outstanding payments and put in place meetings and schedules that suit your immediate and long-term needs.
There is no time like January to clear the cobwebs and put in place processes to thank clients, build relationships and to plan ahead for the next 12 months. If you’d like some assistance with that from a virtual assistant, contact us today and we’ll be happy to help.