New businesses may only have a small number of staff at their disposal; it may even just be you as the business owner. For start-up businesses, small companies and sole traders finding new business is a major part of growing your business. If you haven’t got the time to take calls and plan meetings with potential customers and suppliers you may end up risking the long-term growth of your company. So what should you do?
A telephone handling service is a great way to ensure you never miss a potential lead and never forget to book an appointment ever again. Here are three reasons why:
Professional Call Handling
Especially when first starting out with your business, you might not have the first clue with how to deal with telephone enquiries, and that is ok. It takes time to perfect a telephone voice and manner and when you are looking to build up your brand and company image, a bad first impression can make all the difference when you’re battling with other companies to acquire a new client or to make a deal that suits your budget with a new supplier A professional call handling service takes all of the hassle away from you, so whoever calls your company they’ll be greeted by a professional call handler, trained in communication and able to portray your company in the most positive light possible.
Efficient Scheduling of Meetings
Just the same as you maybe not having the experience of answering telephones in a business like manner, the scheduling of meetings and appointments is an important aspect of any business owner. You’ve got so many plates spinning at any one time, from perfecting your skills and service/product, dealing with staff matters, premises, contracts, suppliers and customers old and new that where do you have the time to effectively schedule your business life? Take away the pain and let a virtual personal assistant sort out your plans on your behalf. It takes away some of the stress and leaves you to focus on the things you are good at, and the things that will help drive your company forward.
Don’t Miss out on Potential Leads
Lastly, and most importantly, you’re not a robot. When you’re out and about on business matters the phone might not get answers. Equally you do need to spend time with your family and loved ones, have a social life and de-stress. Many business owners, especially at the beginning of a business worry and work long hours, answering calls long into the night. A professional telephone answering service will look after your calls if you so wish so whenever a message comes in, you’re not missing out on a potential new customer because you happened to be elsewhere.