I’d like to share with you a little story…I tried booking cinema tickets over the phone, yesterday. I don’t think I can recall a more frustrating experience… The “conversation” (although I’m not sure talking to a machine fits within the conversation remit) went a bit like this: – ” Which
As Virtual Assistants, we undertake all sorts of tasks for our clients and we often rely on various tools to assist us. Here are our top 10 favorite ones of the year. Doodle: Scheduling meetings, dinners and events can be a nightmare. Emails flying left, right and center and still
When our very own Gaëlle, Office Manager for Keepoint, discovered a reoccurring problem for the varied start-up companies that approached us to be their virtual office and assist them to build a bright future, she thought about a solution – #Merseybiz. At the upcoming E3 Business Awards, Merseybiz has been
Did you know you could add your own personalised tab in any Office 2010 programme? By doing this, you’ll be able to quickly access any commands you often use. Here’s how to do this: Right-Click anywhere on the ribbon and select Customise the Ribbon At the bottom right-hand side, click
Our last Social Media platform in the spotlight is Google +. We can all say, it’s the one channel no one is sure of… Most of us still can’t use it properly despite trying our hardest! One thing which we can count on is for Google to try to force
Part 4 brings you the latest kid on the block, Pinterest! It’s taken Social Media by storm and with the new Business Accounts could grow even faster in 2013!
Been taking pictures of your lunch lately? Instagram seems to be picking up speed and giving the other Social Media sites, a run for their money. Enjoy part 3!
The second of our 5 parts series on Social Media in 2012 looks at Twitter and how this little bird has grown!
This week, every day, we’ll be looking at the way Social Media has changed in 2012. We’re starting with Facebook and some weird and wonderful stats which may surprise you.
Pinterest defines itself as follow: “Pinterest is a Virtual Pinboard. Pinterest lets you organize and share all the beautiful things you find on the web. People use pinboards to plan their weddings, decorate their homes, and organize their favorite recipes. Best of all, you can browse pinboards created by other people.
I’m a firm believer that if you’re going to ask anyone to do something for you, it’s in the interest of both parties to understand exactly what the job entails. I recently tried to understand what SEO involved and found that when I was asking questions about SEO and what was involved, I
Many of our clients have used a telephone answering service for many years and I often hear the same story: “They are charging me an arm and a leg!”. I’ve decided to write this article to help anyone looking for an answering service and who’s unsure of what to look
We’re all familiar with the saying, aren’t we? However how many of you have actually worked out what your time is actually worth and act accordingly? My guess is that the majority of you have no idea unless you charge by the hour. If you have no idea, I think
We’re rather excited today at Keepoint! We have confirmed our participation to the event organised by This Lady Loves. For those of you who haven’t heard of them (where have you been hiding?), they are an award winning company which organises fabulous things for ladies. They help businesses grow, by
Ever felt like you were struggling to keep your head above water? Too many emails? Do you start your day reading them, trying to reply to the most important ones only to realise an hour has gone by? Simply by organising them, you can be far more efficient. Below are
Every business needs to start somewhere, it’s either from your kitchen table, the spare room or even your bedroom. Sorting out suitable office space can take a while and is a big investment when you’re only just starting up. Many start-up companies and sole traders will use their home address as their business
You can reduce your workload by 50% by hiring a Virtual Assistant. Feeling overworked? Well you’re not alone! More than half of business owners work 6 days a week and some work 7 days a week! Sounds familiar? If you think about it, it’s logical; as you grow, so does your
The answer is a resounding YES! If statistics are to be believed, 98% of people say poor phone handling gives a bad impression of a company straight away (and 69% will not call back). How you answer the phone can have a drastic effect on your bottom line. Here are